At Sterling New Horizons Private Limited, ensuring the safety of the children who use our products is our highest priority. We believe that toys should be sources of joy, creativity, and learning, and we are committed to eliminating risks associated with their use. To this end, we adhere to stringent safety policies and practices at every stage of product development and distribution.
We continuously assess our products for emerging safety risks and revise designs or manufacturing processes as needed.
In the rare event of a defect or safety concern, we have a robust recall procedure in place to promptly address and resolve issues while informing consumers transparently.
Sterling New Horizons complies with all applicable global and regional toy safety standards, including:
As part of our responsibility, we invest in research and development to improve toy safety technologies and materials. Our team works tirelessly to innovate and address new challenges in the ever-evolving global market.
By upholding these safety policies, Sterling New Horizons ensures that our toys meet the highest standards of quality and safety, providing peace of mind to parents and guardians while delighting children.