Sterling New Horizons Private Limited (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when accessing or using our website (the “Site”). By using the Site, you agree to the terms of this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to all users of the Site, regardless of geographic location. It explains how we process information in compliance with applicable local and international laws, including but not limited to:

• The Indian Information Technology Act, 2000and its amendments.
• General Data Protection Regulation (GDPR)for users in the European Union.
• Other applicable privacy laws, such as California Consumer Privacy Act (CCPA)where relevant.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you provide voluntarily when using the Site, such as:

• Contact Information: Name, email address, phone number, and mailing address when you contact us or submit inquiries.
• Feedback or Surveys: Any opinions, preferences, or feedback you provide.

2.2 Information Collected Automatically

When you access the Site, we automatically collect certain information through cookies, web beacons, and other tracking technologies, including:

• Device Information: IP address, browser type, operating system, and device type.
• Usage Data: Pages visited, time spent on the Site, and interactions with Site features.

2.3 Children’s Data

We do not knowingly collect personal information from children under the age of 13 (or the equivalent minimum age in your jurisdiction). If you believe we have collected such information, please contact us at customercare@sterlingnewhorizons.com, and we will delete it promptly.

3. How We Use Your Information

The information we collect may be used for the following purposes:

1. Site Functionality: To operate, maintain, and improve the Site’s content and functionality.
2. Communication: To respond to your inquiries, feedback, or requests.
3. Compliance: To meet legal, regulatory, or contractual obligations.
4. Analytics: To analyze Site usage patterns and improve user experience.

We do not use your personal information for purposes unrelated to those described above without your consent.

4. Sharing of Information

4.1 Third-Party Service Providers

We may share your information with trusted third-party vendors who assist us with website hosting, analytics, customer support, and related services. These service providers are contractually obligated to protect your information and use it solely for the services they provide.

4.2 Legal Compliance and Safety

We may disclose your information:

• To comply with legal requirements, court orders, or governmental requests.
• To enforce our Terms and Conditions or protect the rights, safety, and property of the Company or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us at customercare@sterlingnewhorizons.com.

5.2 Data Portability

Where applicable, you may request a copy of your personal data in a structured, machine-readable format.

5.3 Withdrawal of Consent

If you have provided consent for data processing, you can withdraw it at any time by contacting us.

5.4 Opt-Out of Marketing Communications

You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

5.5 “Do Not Sell or Share My Personal Information” (California Residents)

If you are a resident of California, you have the right to opt out of the sale or sharing of your personal information. To exercise this right, please email customercare@sterlingnewhorizons.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze website traffic and performance.
• Deliver personalized content based on your preferences.

You can manage your cookie preferences through your browser settings or by using tools provided on the Site. Disabling cookies may affect the functionality of certain Site features.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Data Security

We implement robust security measures to protect your information, including:

• Encryption of sensitive data.
• Secure servers and firewalls.
• Regular security audits and updates.

While we strive to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. International Data Transfers

If you access the Site from outside India, please note that your information may be transferred to and processed in India or other countries where we operate. By using the Site, you consent to such transfers in accordance with this Privacy Policy.

10. Updates to This Privacy Policy

Sterling New Horizons Private Limited reserves the right to modify or update this Privacy Policy at any time. Updates will be posted on this page, and the effective date will be revised accordingly. Continued use of the Site after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

• Email: customercare@sterlingnewhorizons.com

Address: A-79, Pocket D, Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi – 110020